How it works

No six-month discovery phase and no vague timelines. Here's exactly what happens from a free discovery call to AI workers that go live 2–4 weeks after signing, and who keeps them running every month.

Step 1 · Free

30-minute discovery call

A free call with a senior member of our team. We talk through where you're losing time, leads and money, and whether AI workers are the right fit. No obligation.

  • Your goals and bottlenecks
  • Channels and tools you use
  • Whether we are the right fit
Step 2 · 2 weeks

AI Opportunity Audit

A paid 2-week review of your workflows, lead handling and AI spend ($490). You get a ranked plan of AI workers with the monthly value of each. The fee is 100% credited if a subscription starts within 30 days.

  • Workflow & data review
  • Ranked plan of AI workers
  • Monthly value of each
Step 3 · Proposal

Three options to choose from

A clear proposal with three options, each with its monthly fee, onboarding fee, scope and the KPI each AI worker will be measured on.

  • Three priced options
  • A KPI for every AI worker
  • No hourly billing
Step 4 · Signing

Subscription & onboarding

You pick a plan. The onboarding fee is billed at signing and the subscription monthly in advance. On annual plans, you get 2 months free and onboarding is waived on AI Workforce.

  • Monthly or annual plan
  • Onboarding billed at signing
  • Data processing agreement
Step 5 · 2–4 weeks

Go live

We build and test your AI workers on your real data, connected to the tools you already use, and go live 2–4 weeks after signing.

  • Pipelines & integrations
  • Tested on your real data
  • Team onboarding
Step 6 · Every month

Monthly impact report

We run every AI worker under our Run standard and send an impact report by the 5th working day of each month. At 90 days, we propose the next AI worker.

  • 24/7 monitoring & fixes
  • Impact report every month
  • Next AI worker at 90 days
The Lapis Run standard

What the monthly fee pays for.

From go-live, every AI worker is run to the same standard, whichever plan you're on.

24/7 monitoring & alerts

We usually know something is wrong before you do.

Fixes & maintenance

Broken integrations, API changes and failing edge cases, handled.

Model upgrades & tuning

Regular prompt and model updates as AI providers change.

Hosting, security & backups

Infrastructure bundled in, never billed separately.

Change requests

An agreed number each month on your tier. Extra work is quoted separately.

Monthly impact report

Results against each AI worker's KPI, delivered by the 5th working day of every month.

What we need from you

Not much, but it matters.

  • Access to the systems and channels you want us to connect
  • One point person who can answer questions during onboarding
  • A few hours for the audit, and a few hours for onboarding before go-live
  • Honesty about what's working and what isn't, because we can't fix what we can't see
FAQ

Questions you're probably asking.

No. AI workers take on the repetitive work so your existing team can move to higher-value work: serving more customers, growing into new markets and not burning out. Most clients use the hours to grow, not to cut jobs.

Get Started

Ready to find your first AI worker?

Start with a free 30-minute discovery call. No obligation, and a straight answer on whether we can help.